Why It’s a Big Deal that Wayfair Outsources to Guyana

Wayfair, the Boston-based online furniture purveyor that generated over US$2.25 billion in revenue in 2015, confirmed last week with Nearshore Americas that the company is relying on a BPO provider in Georgetown, Guyana to support the company’s fast growing back-office operations.

“Our team in Guyana handles merchandising and back-office type work for the company. We have been very pleased with our team in Guyana. The country offers a strong talent pool of well-educated, native English speakers who are very familiar with American culture,” said Dave Raymond, Vice President, Merchandising Operations at Wayfair, …….. Read More

  Related Posts
  • No related posts found.